Testimonials

Leonie made our journey so much easier by guiding us through the process

What can I say about this lady: professional, courteous, knowledgeable, excellent communication skills, friendly. I instantly fell in love with this home, after looking at so many over the last 6 months. Leonie made our journey so much easier by guiding us through the process. No questions were too much, she answered them to pleasantly, […]

What can I say about this lady: professional, courteous, knowledgeable, excellent communication skills, friendly. I instantly fell in love with this home, after looking at so many over the last 6 months. Leonie made our journey so much easier by guiding us through the process. No questions were too much, she answered them to pleasantly, even though I am sure she had to repeat some so I could get my head round the process. She has given me more information than my lender and solicitor. She went above and beyond the call of duty for this sale. Even though I knew she was working for the vendor she never made us feel like a nuisance. She is 5 star and above in my eyes, Thank you Leonie so very much.


Lee & Wayne McLennan

Excellent service

We would like to thank Dewi Radyanto again for the excellent service that she provided to us when selling our house at Harrison. She adeptly assisted with the whole process and offered very helpful advice which we appreciated during the marketing period. Dewi’s honest and respectful approach was always courteous and professional. She was positive […]

We would like to thank Dewi Radyanto again for the excellent service that she provided to

us when selling our house at Harrison. She adeptly assisted with the whole process and

offered very helpful advice which we appreciated during the marketing period.

Dewi’s honest and respectful approach was always courteous and professional. She was

positive and clear in all conversations with us, so her business ethic matched our strict

standards in all respects and we were kept fully informed at all times.

Due to her specialist negotiating skills we felt comfortable with her handling this process

and after only two open home sessions, we were pleased to accept an offer which she was

able to achieve and which met our best expectations.

Nothing appeared to be too much trouble for Dewi and she continued to be a confident and

calming presence from start to finish. We are happy to recommend her to anyone who may

be selling their home.


Dianne and Matt Partridge

He could not do enough to ensure he got the the best price possible

Nick is very good at his job,he was very proactive in selling my unit and could not do enough to ensure he got the the best price possible,he is also all round great guy.

Nick is very good at his job,he was very proactive in selling my unit and could not do enough to ensure he got the the best price possible,he is also all round great guy.


Michael3031 - 1st March 2017 - 1/5 Adams Street

I was impressed with the evident loyalty towards her clients

I am pleased to be able to offer this testimonial in regard to Dewi Radyanto who has recently succeeded in selling Polly’s Escape, my holiday rental property at Jervis Bay. I had several conversations with Dewi prior to engaging her and I was impressed with the evident loyalty towards her clients. She came across as […]

I am pleased to be able to offer this testimonial in regard to Dewi Radyanto who has recently succeeded in selling Polly’s Escape, my holiday rental property at Jervis Bay.


I had several conversations with Dewi prior to engaging her and I was impressed with the evident loyalty towards her clients. She came across as a person who really cares and does her utmost to get the best result. My subsequent experience bore out those impressions.


Dewi’s appraisal of the value of my property was, as it turned out, spot on. I was surprised by the value she put on it, and frankly doubtful that she would achieve it. The final negotiated price was within a few thousand of the target price. In closing the deal with the eventual buyer, Dewi went the extra mile and although I was not directly involved, I sensed that she applied a lot of skill in negotiations with prospective purchasers.


I should also mention a couple of unusual aspects of the transaction. First, the property is located some 3 hours’ drive from Canberra where Dewi is based, so we had to be very organized in our marketing plan, presenting the house and conducting open days (on two occasions). Secondly, it was my wish that Dewi find a purchaser who wanted to take the holiday house as a going concern with all furniture included. I would not have rated the chances high, but Dewi found the perfect buyer, so I am very happy.


I have no hesitation in recommending Dewi Radyanto as a selling agent.


Your Sincerely,


Philip Crisp


Philip Crisp 27th February 2017

I feel my best interests are being looked after at all times. Well done and thank you.

I would like to thank your property management team in Queanbeyan, particularly Zoe, for looking after my property and keeping me informed when the need arises.   Rent reviews and inspections are conducted on time and regularly, and I feel my best interests are being looked after at all times.   Well done and thank […]

I would like to thank your property management team in Queanbeyan, particularly Zoe, for looking after my property and keeping me informed when the need arises.


 


Rent reviews and inspections are conducted on time and regularly, and I feel my best interests are being looked after at all times.


 


Well done and thank you.


 


Michael B


Distance, difficulties and happiness all taken in the stride

John and Lee were always courteous in our dealings, and kept me up to date with every inquiry and its progress, step by step. Due to the circumstances John and Lee had to work hard to get the sale.

John and Leone Buckley provided me with outstanding service in finding a buyer for the Queanbeyan property and their fee was considerably less than the other quote I had obtained.


This was an Estate and major legal problems and delays were encounted. The property was vacant, but full of furniture, the yard needed maintaining, there were issues with council plans worries over the pest and building report, but they took all this in their stride. They had experienced similar problems before. It was not a problem for them and I appreciated their understanding of the situation I had.


John and Lee were always courteous in our dealings, and kept me up to date with every inquiry and its progress, step by step. Due to the circumstances John and Lee had to work hard to get the sale. Not being experienced in real estate sales I was surprised by the amount of effort that was required on their part. I now know that Real Estate sales are not an easy job.


I am pleased I dealt with John and Lee. You may encounter different problems but I sure they will understand, and be courteous and helpful in your dealings.


Denis. Figtree NSW

Short and sweet appreciation

Thank you for all your hard work and patience in the sale of our house. It has been a pleasure to have you both (Leonie Buckley and John Buckley) as agents and we would be happy to recommend your services.

Thank you for all your hard work and patience in the sale of our house. It has been a pleasure to have you both (Leonie Buckley and John Buckley) as agents and we would be happy to recommend your services.


Victoria and Dean Jordan

Helpful, respectful, informative, honest and approachable

I wanted to express my deep thanks and gratitude for your assistance in recently selling my property. You were always helpful, respectful, informative, honest and approachable. You kept me informed step by step, and made the process really transparent.

I wanted to express my deep thanks and gratitude for your assistance in recently selling my property. You were always helpful, respectful, informative, honest and approachable. You kept me informed step by step, and made the process really transparent. I didn’t realise how much work was involved for real estate folk, or how difficult and emotional a sale could be for me, and you were super helpful. It is a tough market at the moment, and I so appreciate the hard work that you put in to sell my property.


I would highly recommend your service to anyone looking for an effective, friendly and competitive real estate.


Alison Watts

Long standing trusted clientele for Zoe Stead

I have known Zoe Stead through her services as the property manager of my rental property for a period of approximately 8 years. Throughout this time she has been exemplary in her professional capacity, on numerous occasions going above and beyond the requirements of her job.

I have known Zoe Stead through her services as the property manager of my rental property for a period of approximately 8 years. Throughout this time she has been exemplary in her professional capacity, on numerous occasions going above and beyond the requirements of her job. Subsequently I have had minimal tenant difficulties, and in the instance whereby a matter with a tenant was referred to the Tribunal, Zoe acted swiftly, professionally and ethically in bringing the matter to a resolution.

Due to her exceptional property management I have transferred my property across 3 separate agencies Zoe has been in the employ of, and have always indicated to her that my property will remain permanently in her care, irrespective of agency. As I understand, she is a highly respected Property Manager in the region and resultant from that many owners of rental properties feel similarly.

I have no hesitation in recommending Zoe either professionally or personally and would only be too pleased to provide any references necessary.


Lucy Beaman

Customer service excellence for property management

Zoe has been managing our properties for many years in which she has dealt with all tenant related issues in an efficient & very professional manner.
Both Greg & I have recommended several of our family members & close friends to use the services of Zoe as their property manager.

I would like to express my thanks & gratitude for the ongoing excellent customer service we have been receiving from Zoe Stead (Property Manager).

Zoe has been managing our properties for many years in which she has dealt with all tenant related issues in an efficient & very professional manner.

Both Greg & I have recommended several of our family members & close friends to use the services of Zoe as their property manager.

We are more than happy to keep on recommending Zoe, as she gets the property tenanted, when they become vacant without delay & any loss of rent to the Landlord.

We have also found that our tenants pay on time, so Zoe screens the tenants extremely well. We have found that if our tenant is a week behind, Zoe is on top of this & sorts out the arrears straight bringing the tenant back up to date with the rent payments.

I have no hesitation in recommending Re/max Capital


Fran & Greg Hazelton

No stress property management for the travelling home owners

My wife Carol had total confidence with Zoe's ability to deal with the management of our properties. When we were travelling for 18 months over 2 years ago our minds were at ease knowing that Zoe had everything under control.

Zoe has been looking after our properties since May 2008. My wife Carol had total confidence with Zoe’s ability to deal with the management of our properties. When we were travelling for 18 months over 2 years ago our minds were at ease knowing that Zoe had everything under control.

My wife passed away in Sept 2011. Zoe was very supportive to myself while I was dealing with the loss of my wife.

All in all, Zoe, is a Professional Property Manager and I consider her as a friend. My properties will remain with Zoe where ever she is working.


Bob Saxton

Crest road happiness

I wanted to write an email of appreciation to Zoe and the agency as a whole regarding the outstanding service I received from Zoe since moving agencies in December. In that time Zoe has project managed a renovation, dealt with a difficult tenant and re-let the apartment in the shortest time possible with a minimum of fuss.

I own a property in Crest Rd Queanbeyan which is currently being managed by Zoe Stead. I wanted to write an email of appreciation to Zoe and the agency as a whole regarding the outstanding service I received from Zoe since moving agencies in December. In that time Zoe has project managed a renovation, dealt with a difficult tenant and re-let the apartment in the shortest time possible with a minimum of fuss. She regularly sent me emails well outside trading hours and went above and beyond on numerous occasions. Zoe has kept me informed every step of the way.

Zoe has cared for my property as if it were her own. She is an outstanding asset to your business and I will recommend Zoe and your agency to anyone who will listen!

Thanks for everything from a very impressed and happy owner!


Peter Radford

No stress first home buyers

Buying our first home together was a very stressful experience, however, the one aspect of our dealings that was not stressful is any way were our dealings with Buckley and Holland Property Sales (now RE/MAX Capital), and in particular Leonie Buckley,

Buying our first home together was a very stressful experience, however, the one aspect of our dealings that was not stressful is any way were our dealings with Buckley and Holland Property Sales (now RE/MAX Capital), and in particular Leonie Buckley, who is a credit to both the company and her profession. She was professional, helpful and friendly in all aspects of our purchasing of our home and if we do decide to sell further down the track, RE/MAX Capital will be the first people we call.


Eloise and Steve

Happy buyer makes for a happy investor with sales and rentals going hand in hand.

The team at Buckley and Holland (now RE/MAX Capital), have been really helpful with the purchase of our new home. From the time that we looked at the property to the time that we settled Buckley and Holland were there to make the sale quite smooth.

The team at Buckley and Holland (now RE/MAX Capital), have been really helpful with the purchase of our new home. One fine Saturday morning I was walking from the shops on my way home when I seen the open house sign. I walked in and I introduced myself to Belinda, Belinda had actually called me to look at a property on the other side of Canberra and I wasn’t interested, I wanted to stay in the Queanbeyan area.

Upon looking at the town house we thought that it would be a great upgrade from the 2 bedroom unit I had been living in for the past 3 ½ years. On the Monday morning I put an offer in and by Friday afternoon that same week I was contacted to say my offer had been accepted.

From the time that we looked at the property to the time that we settled Buckley and Holland were there to make the sale quite smooth.

Angela and Myself were so happy with the service that was provided from the Buckley and Holland team that we have rented our unit out with them and so far Zoe is doing a really great job managing that property.

To all of the people that work at Buckley and Holland I have really enjoyed the service that you provided and I look forward to the day I have another deposit to buy another property using your team.


Scott Dowling

Patience and Understanding

To Dear John, Lee and the staff at RE/MAX Capital
Thank you for your patience and understanding with all the setbacks with selling 2/27 Ash Street.
Hope you never have to go through that again.
I can’t thank you enough

To Dear John, Lee and the staff at RE/MAX Capital

Thank you for your patience and understanding with all the setbacks with selling 2/27 Ash Street.

Hope you never have to go through that again.

I can’t thank you enough


Colleen

Guildance and professionalism for sales team

Thank you again, Belinda, for your hard work in helping us to acquire this new home! I sincerely appreciate your guidance, your constant professionalism and genuine concern for us throughout the process. You are so attentive to all details and have a wonderful personality to boot! Every chance I get, I will always recommend your service highly.

Thank you again, Belinda, for your hard work in helping us to acquire this new home! I sincerely appreciate your guidance, your constant professionalism and genuine concern for us throughout the process. You are so attentive to all details and have a wonderful personality to boot! Every chance I get, I will always recommend your service highly.


Haiyang & Jingjiang

Appreciation and Happiness

Thank you Lee, we really appreciate all you have done trying to sell our home it’s a shame we don’t have any more to sell so we can keep having our nice chats. We are going to miss you. Thank You!!! We will be sure to send all our friends and family to you if they need it.

Thank you Lee, we really appreciate all you have done trying to sell our home it’s a shame we don’t have any more to sell so we can keep having our nice chats. We are going to miss you. Thank You!!! We will be sure to send all our friends and family to you if they need it.


Joanne

Pleasing clients in a softer market

I am certainly very happy to recommend to anyone that RE/MAX Capital is the best agent to sell your properties, because they are very nice and friendly. The most importance is that the team of RE/MAX Capital can help you to meet your expectation for your sales.

I would like to take this opportunity to give my sincere thanks to you and your entire team of RE/MAX Capital Queanbeyan. I am so glad that I have chosen the best agent to sell my property in Queanbeyan. Without you, my property could not be possibly sold so quickly within such a short period buy at the best price as I expected. Your excellent experience and dedicated hard working effort for selling my property has been greatly appreciated.


I am certainly very happy to recommend to anyone that RE/MAX Capital is the best agent to sell your properties, because they are very nice and friendly. The most importance is that the team of RE/MAX Capital can help you to meet your expectation for your sales. Also, the commission fee I received from RE/MAX Capital was so generous and kind. I believe that the RE/MAX team in Queanbeyan is always the best and they are able to sell all different properties even during the difficult time when the property market is declined now. Thank you very much John.


Dr N Chuang

THANK YOU

It was a great pleasure to know you and I just want to say a big THANK YOU to you, for all your hard work in selling our house. The could could not be sold without you.

It was a great pleasure to know you and I just want to say a big THANK YOU to you, for all your hard work in selling our house. The could could not be sold without you.


Tessa Swain

Approachable & Caring

Leonie Buckley was an excellent agent for me. She was friendly, approachable and caring. She knew I was selling a much loved home and really took an interest in me and my house. I love the fact she gives away jellybeans at exhibitions.

Leonie Buckley was an excellent agent for me. She was friendly, approachable and caring. She knew I was selling a much loved home and really took an interest in me and my house. I love the fact she gives away jellybeans at exhibitions. We sold my house in record time and everything went smoothly, with Leonie keeping me abreast of issues as they arose. She really invested her time in me and the property we were selling. It was a real partnership.


Donna

No Hassle

Thank you for helping me in what was a hard but necessary decision. The way you handled the sale was very much appreciated.

Thank you for helping me in what was a hard but necessary decision. The way you handled the sale was very much appreciated.


Terry Fletcher

No Fuss

Not only did you sell my town house for me in record time you also sold it for $3000.00 more than I asked for!. Who would not be happy with that?.

Just dropping you a line to say thankyou….hang on not loud enough THANK YOU ah that’s better. Not only did you sell my town house for me in record time you also sold it for $3000.00 more than I asked for!. Who would not be happy with that?.

The whole process was done so quickly and without any fuss or bother it was almost too easy. When I first approached you about the sale I was preparing my self for weeks of signatures and legal documents being sent to and fro across Australia but as I said it all happened so easily.

My apologies for the lateness of my e-mail but cyclone Christine took our internet access with her and like everything over here it takes forever to get fixed.

Thanks again and keep in touch!.


Sally

Approachable and very professional

Leonie at RE/MAX has been fantastic, friendly, approachable and very professional. I was provided with great advice on the projected price for selling my property. Leonie called me each week after home open, giving me feedback and looking for other potential market options.

Leonie at RE/MAX has been fantastic, friendly, approachable and very professional. I was provided with great advice on the projected price for selling my property. As I am living in Perth it was fantastic to have someone I could trust to rely on to get the job done without having to check on progress. Leonie called me each week after home open, giving me feedback and looking for other potential market options. Job done! Thanks RE/MAX on your professional outlook and results. Very much appreciated.


Hilda

Really appreciate all your help.

Thank you for all of your help with buying our first home. We really appreciate all your help.

Thank you for all of your help with buying our first home. We really appreciate all your help.


Cess, Steve, Kaelea, Alex, Ashlee and Emily

Looked after with experience and integrity.

Your perseverance and professional attitude were critical in achieving a successful outcome. From the moment I gave you responsibility of selling my house, I knew I had someone with experience and integrity who would look after my interests.

I am writing to express my appreciation for your efforts in achieving the sale of my property.


Your perseverance and professional attitude were critical in achieving a successful outcome. From the moment I gave you responsibility of selling my house, I knew I had someone with experience and integrity who would look after my interests. I might add these qualities were confirmed by other local people who, like me, have been a resident in the area for many years. In a relatively small community trust is crucial.


I have many wonderful memories of living in that grand old house and I am especially pleased that it was sold to a young couple who can give it the time and energy it needs to restore it to the prestigious home it once was. As you very correctly pointed out, it needed an owner/occupier to give it the love and attention it deserved.


It was a very pleasant experience doing business with you. I wish you every success for you endeavours in the future.


Also, please convey my thanks to your staff for their efforts.


Tony

your very professional manner in which you dealt with the selling of my special little cottage

I particularly liked the way I was kept informed of all developments and interest in the house along the way and the conversations. I also recognise it was good to have that distance between the prospective buyer and myself.

 


To Leonie and John


I just wanted to thankyou both, Leonie and John, for your very professional manner in which you dealt with the selling of my special little cottage in Molonglo St. I particularly liked the way I was kept informed of all developments and interest in the house along the way and the conversations. I also recognise it was good to have that distance between the prospective buyer and myself. I am very pleased that you have found somebody who likes it and will care for the house as I have. I’m also very pleased with the purchase price which I think was skillfully achieved and as you know will be going to a good cause. My daughters and I are over the moon!


Thanks again,


Ellen

Helpful and Professional

We would like to thank you for the very helpful and professional service you provided during our recent negotiations and subsequent purchase of the Molonglo Road property.

 


Dear John,


We would like to thank you for the very helpful and professional service you provided during our recent negotiations and subsequent purchase of the Molonglo Road property.


We moved in yesterday after having the interior painted and are extremely happy with the place.


Many thanks.


Rob and Antoinette

Nothing was too much trouble

Thank you so much for all you did for us in selling our home. You kept us informed the whole time, even after we moved interstate. You were always available to answer any questions, and nothing was too much trouble. You secured a quick sale for us which makes it easier for us to settle here.

Thank you so much for all you did for us in selling our home. You kept us informed the whole time, even after we moved interstate. You were always available to answer any questions, and nothing was too much trouble. You secured a quick sale for us which makes it easier for us to settle here.


Thanks Again. You are great at what you do!



Desleigh and Don Shingles

I would not trust my rental property with anyone else

I cannot thank Ms Stead enough for the care that has been taken of my property since she took over managing it and would have no hesitation in recommending Ms Stead or your company to anyone that is looking for a property manager.

I would like to take this opportunity to Thank Ms Stead for managing my property for the last 4 years. While Ms Stead has been managing my property I always knew it was in capable hands and if there was an issue raised with the tenants it was always dealt with very efficiently and effectively.


I cannot thank Ms Stead enough for the care that has been taken of my property since she took over managing it and would have no hesitation in recommending Ms Stead or your company to anyone that is looking for a property manager.


Any owner that has Ms Stead as a Property Manager can be reassured that she will always have their best interests at heart.


I would not trust my rental property with anyone else.


Monica

Professional Property Management

Zoe's professional approach to the termination of the lease was commendable. Zoe demonstrated compassion, understanding and thoughtfulness given my personal situation.

G’day John,

Zoe was the property manager for a property, which I rented and shared for the last two years. Zoe’s professional approach to the termination of the lease was commendable. Zoe demonstrated compassion, understanding and thoughtfulness given my personal situation. I do believe in credit where credit is due and in this case, Zoe assisted greatly in the vacation of this property and even offered to show me another property to inspect for rent – knowing I was in the market. I do appreciate all Zoe’s efforts.


Cheers


Debbie